Jene Etter is responsible for providing a full set of services including research support, building maintenance, shared equipment support, safety issues, emergency contact, key requests, after-hours access requests, and new equipment tagging. Jene's office is located in the Genetics Business Office on the 3rd floor. She can be reached by phone at 617-432-0591 or by email at Jene_Etter@hms.harvard.edu.